Dispute Resolution
Resolve construction disputes with clarity and confidence
Disputes are never easy, but they don’t have to be expensive or adversarial. At Baily Garner, our dispute resolution service is designed to help clients navigate conflict constructively, finding fair, cost-effective outcomes that preserve relationships and keep projects moving.
Our team combines contract administration expertise with real-world project experience, offering a practical alternative to legal routes. Whether we’re providing advice or acting as your representative, we focus on understanding the full picture and helping you reach a resolution that reflects your priorities.
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What we do
We advise clients step by step through the dispute process or act on their behalf from start to finish. Our goal is to secure the best possible outcome while reducing stress, risk and cost.
We help clients prepare for adjudication by identifying the strengths and weaknesses of their case, clarifying the process, and advising on the evidence needed to support their position.
In some cases, we can be named as the adjudicator, providing an impartial decision where both parties agree. Our qualified adjudicator brings deep contract knowledge and project insight to help resolve disputes fairly and efficiently.
We offer impartial mediation services, helping parties reach mutual agreement through structured, facilitated dialogue.
Our conciliators support negotiation while also offering suggestions or recommendations to guide settlement, providing a more hands-on approach where needed.
We lead or support negotiations on behalf of our clients, aiming to de-escalate conflict and reach resolutions quickly and constructively.
We provide clear, detailed reviews of construction claims, including loss and expense or time extension requests, and offer advice on how best to respond or proceed.
FAQs
From understanding your options to navigating complex claims, we’ve answered some of the most common questions about the resolution dispute process in construction.
Contact usWe support a wide range of construction-related disputes, including delays, payment issues, variations, contract interpretation, and claims around loss and expense or extensions of time. Every case is different, and we tailor our approach accordingly.
Yes. Our team has deep expertise in contracts and project delivery, meaning we often resolve disputes more cost-effectively and practically than a solicitor-led approach.
We begin with an open conversation to understand the dispute, your goals, and your exposure. From there, we recommend a tailored strategy and support you through each stage of the chosen resolution method.
We typically work on behalf of employers or clients, particularly where we’ve not been involved in the project. All appointments are reviewed case by case to avoid conflict of interest.
Pricing is tailored to the type of service. Some support, like mediation or negotiation, can be offered on a fixed-fee basis depending on meeting time. More complex services are quoted bespoke.
Dispute Resolution
Meet Adam Pannell
Dispute Resolution
Recent projects
From intricate defect analysis to comprehensive refurbishment oversight, explore our project portfolio to learn more.
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Our values
We bring our values into all that we do
Values don’t belong in brand guidelines, they belong in everyday decisions. At Baily Garner, our values guide how we work, how we collaborate, and how we deliver on our promise of creating a positive impact on people’s lives.
By holding ourselves to these standards, we create work that’s consistent, meaningful and aligned with the people and places it serves.
Collaborative
Collaboration means more than working together. For us, it means listening actively, responding constructively, and solving problems as one team. We trust each other to deliver and succeed together.
Supportive
We’ve cultivated a workplace culture where we lead with care and consideration. By being attentive to people’s needs and creating room for growth, we foster inclusive teams and lasting partnerships.
Innovative
We believe there’s always a better way. Through bold thinking and smart experimentation, we unlock new possibilities that improve project outcomes and future-proof our delivery.
Ethnical
We don’t compromise on our principles. Every decision is made with fairness, openness, and long-term accountability — because doing the right thing drives stronger, more sustainable results.
Our clients and partners
Our sectors
We work across housing, healthcare, education, commercial, and more. Discover how our sector knowledge translates into practical, tailored solutions.
Residential
From large-scale regeneration to intricate retrofit programmes, Baily Garner is trusted by clients across the UK to deliver residential environments that are sustainable, high quality, and community-led.Find out more
Education
Our team has supported over 19 Multi-Academy Trusts and delivered hundreds of schemes, creating safe, inspiring spaces where students and educators can thrive.Find out more
Care
From residential homes to specialist support facilities, we’ve spent decades delivering safe, supportive spaces designed around the needs of residents, families and staff.Find out more
Commercial
From flexible workspaces to future-facing retail, our commercial projects are built for performance. We deliver creative, functional, and sustainable environments that help businesses thrive and evolve.Find out more
Conservation & Heritage
Preserving the past takes more than technical skill — it takes respect, care, and a deep understanding of context. We work with sensitivity and precision to enhance the UK’s most valued heritage and conservation sites.Find out more
Regeneration & Mixed-Use
We deliver regeneration and mixed-use projects that transform communities. Blending innovative design with sustainable solutions, our multidisciplinary expertise ensures developments meet today’s needs, as well as tomorrow’s.Find out more
Emergency Services
From police stations and fire stations to ambulance hubs and first responder facilities, we create resilient, secure, and efficient environments that support those who keep our communities safe.Find out more
Health
From hospitals and specialised care units to clinics and NHS facilities, our expert construction consultancy is tailored to the complex and evolving needs of the health sector.Find out more
Local & Central Government
We have over 40 years of experience delivering tailored construction consultancy services to local authorities, central government bodies, and public sector clients.Find out more
Leisure & Sport
We deliver exceptional leisure and sports facilities that inspire communities and promote well-being. Our multidisciplinary expertise ensures every project balances innovative design, operational efficiency, and sustainability.Find out more
Be part of
the journey
Creating a positive impact on people’s lives begins with collaboration. At Baily Garner, we focus on sustainable outcomes, designing for both today and tomorrow. Together, we can shape what’s next.
Bring your next project to life
Our skilled, multidisciplinary teams work alongside you to deliver lasting impact. With cutting-edge technology, sustainable thinking and precision, we’re ready to help bring your ideas to life.
Contact usJoin the team and do something amazing
Whether you're starting out in construction or ready to take your career to the next level, we’ll help you get there. Discover a workplace where your talent and potential are backed at every stage.
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